BioDentex orders are shipped to the address entered during checkout. Review that address carefully before payment and keep the order confirmation. A shipping notice and tracking link are generally provided after the package leaves the fulfillment center.
Orders are generally prepared on the next working day. Purchases placed on Friday, Saturday, Sunday, or a US postal holiday may move to the next available business day. Published estimates are approximately 5-7 business days for the continental United States and 10-14 business days for international destinations. These timeframes are estimates, not guaranteed delivery dates.
Carrier conditions, severe weather, holidays, customs review, local delivery networks, incorrect addresses, and other events can delay a shipment or tracking update. US packages may travel through UPS or FedEx, with USPS completing the final stage in some areas. If tracking shows delivery but the parcel is missing, check the delivery location and contact the carrier promptly.
Free US shipping is listed for qualifying three- and six-bottle packages. The two-bottle package may include a shipping charge. International orders may incur per-product shipping fees, customs duties, taxes, or carrier charges. These costs are the buyer's responsibility and appear where applicable during checkout or import processing.
An incorrect address or refused delivery may cause a package to return to the fulfillment center. Any refund issued afterward may be reduced by related shipping costs. Choose a secure delivery location because a signature may not be required.
Confirm details on the official shipping policy page.
Confirm details on the official biodentex shipping policy page.
